Your supplier data is costing you money. You just can't see where yet.

Clover lets you build a structured onboarding workflow that collects supplier documents, validates submissions against your requirements, and routes approvals automatically. Suppliers complete tasks through a guided portal instead of sending emails back and forth. Most foodservice operators are fully operational within weeks, not months.

Clover's compliance campaign feature lets you send a structured FSMA 204 readiness survey to your entire supplier base at once and track responses in real time. You can see exactly which suppliers have responded, which are ready, and which need follow-up, without manually chasing hundreds of individual emails. The full response history is retained as your compliance record.

Clover collects certificates of analysis, food safety certifications, and allergen declarations as part of your supplier workflows, not as a separate filing exercise. Every document is tracked with its expiry date, and Clover automatically triggers renewal requests before documents lapse. Your team sees a single dashboard of what's current, what's due, and what's missing.

Define your new item requirements once in Clover (product specs, allergen declarations, COAs, signed agreements) and suppliers submit everything through a structured portal with real-time validation. Items that don't meet your standards are flagged immediately, not weeks later after manual review. This typically cuts new item setup time from weeks to days.

Clover makes nutritional panels and allergen declarations required, validated steps in your new item and onboarding workflows. Suppliers provide them through the portal, and Clover checks completeness and format before anything reaches your team. When a supplier updates a nutritional or allergen field, the change is tracked with full context: what changed, who reviewed it, and why it was accepted.

Yes. Clover is a configurable platform, not a custom development project. You define your workflows, document requirements, and validation rules, and Clover handles the supplier-facing work. Most distributors are live in weeks, and the same setup scales from a few hundred suppliers to a full distribution network.

Clover automatically records every submission, review, and approval with full context: who submitted it, who reviewed it, what changed from the prior version, and why it was accepted. This creates a complete decision trail that auditors can follow without your team reconstructing it from email threads and shared drives. The record builds itself as your team works.

A bill-back comes from deviated pricing. The distributor sells to an operator at a contract price below its normal cost, and the manufacturer owes the difference. The distributor bills the manufacturer back, usually monthly, with velocity backup showing which eligible operators bought which items. That money is the distributor's earned margin.